Dai Ware Naturals,LLC - Treat yourself todai!
 
     Since most of our products are made fresh to order, the customer shall be notified of any shipment delays by the contact information given.  All shipment orders must have a SHIP TO:(street address with the appropriate postal code). Dai Ware is not responsible for missed deliveries resulting from incomplete shipping information submitted at time of purchase.W  e must be notified, immediately, of any damaged or incomplete product order.  Because of the nature of our product line, many times it my inappropriate to reshelf returned product.  For this purpose, no opened containers or used product returns will be accepted. All products are intended for External Adult Use Only!  They are not to be consumed internally.  No information on this site, verbally relayed, implied, or expressed are to substitute/replace the advice of a licensed physician.  Any concerns, or questions, related to a medical condition should be directed to a licensed physician.  We make a diligent effort to list our product ingredients so that you, our client, can make an informed decision. Any products made for the intended use on babies/children will be clearly identified. These products, as well, are intended for External Use Only!
    
     Our bar soaps are made in small batches and take a minimum of 3 weeks to become ready, or safe, for use.  Therefore, it is important to know that some soaps may not be available at the time that your order is placed.  If this is the case, you will receive an email informing you of your soaps' "cure" date.  As soon as your soap is "cured" it will be shipped immediately.  If there are other items in your cart which are ready for shipment, these items will ship as usual.  There will be no additional shipping cost applied to your order for the curing soap. 
 
Due to our recent product growth and demand please allow a 3-4 day turn around time for all shipments of our natural goods(this excludes uncured bar soaps). However, please know that it is our goal to get your products to you as soon as possible.  In some instances, your order may ship the same day, or the next day. 
 
 
Dai Ware Naturals, LLC ships product by FedEx, UPS, or USPS.  At this time, we do not utilize any other shipping merchants.  We apologize for any inconvenience this my cause.
 
Due to the current state of our economy, and recent rise in fuel costs, we have made a diligent effort to utilize the most cost effective shipping carrier available at the time an order is placed.  The shipping fee charged to your order is the minimum possible cost for the delivery.
 
Increase your revenue by offering your customers a high quality natural product.  If you are a merchant, with a green conscious client base, our products may meet a need for your business. Wholesale Merchant Pricing is available.  To  purchase Dai Ware Natural products at wholesale price, a valid Tax ID # is required.  To receive a copy of  our product wholesale price list, e-mail us at daiwarenaturals@bellsouth.net   Beauty salons, spas, resorts, bed and breakfasts, hotels, and natural product stores are welcomed to apply.
 
     Large Bar Soap orders:
 Large Soap quantity orders are available in increments of 50 or 100. 
Please note that large quantity orders may require a one month's notice(based on house stock count at time of order).   A deposit of 1/2(non-refundable)of the total cost of  finished soap( not including shipping)is required to reserve large quantity counts.  To place a large soap bar order, simply email us at daiwarenturals@bellsouth.net .  You will receive an email to confirm your large order request.  Once you have received an invoice, remit payment of deposit(non-refundable), and you will receive an e-mail with your soaps cure date. Soaps will ship immediately once final payment has been received for remaining 1/2(with applicable taxes and shipping costs).
 
     We are pleased to offer another payment option for your convenience.  Customers are now able to pay by electronic check(ACH-Debit) securely.   We are able to accept out-of state checks sent to us by mail(along with your order).  Once we have successfully processed your paper check, we will ship your order, along with your receipt.   Orders paid with paper checks sent via U.S. mail, or submitted for (Florida store pick-up/delivery option only),will  be processed prior to the release of any products.  Dai Ware Naturals, LLC is not liable for NSF(Non-Sufficient Funds) which may be assessed to the customer(by their financial institution) for lack of available funds at the time of purchase/attempted purchase.  Dai Ware Naturals, LLC does not impose any fees  to customers for "declines" on ACH-Debit requests for purchases.  By offering this secure payment option, we can continue to keep operating costs down and our prices low. We are not able to process electronic checks by phone at this time. 
 
 
     We gladly accept written checks.  When you pay with a check you are authorizing us to use the information on that check to convert it into a one time electronic funds transaction.  You will not receive your check back from your bank.  Note that because this is an electronic transaction, these funds may be withdrawn from your account as soon as the same day we receive your payment.  For inquiries, please call, 1-888-831-6295.
 
     Currently, all bank debit/credit card transactions for Dai Ware Naturals, LLC are processed, exclusively, through Pay pal.  No customer banking information is retained or visible, to Dai Ware Naturals, LLC when processed on our secure website through Pay pal checkout.  We are able to process on-demand debit/bank card transactions by phone.  This is at the discretion of Dai Ware Naturals, LLC. We do not retain any credit card information, nor do we store personal banking information.  We are a Paypal Verified Merchant  and have entrusted Paypal with this legal responsibility. 
 
We would welcome the opportunity to earn your trust and deliver you the best service in the industry.
 
www.daiwarenaturals.com Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

Any data we request that is not required will be specified as voluntary or optional.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

• To personalize your experience
(your information helps us to better respond to your individual needs)

• To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

• To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

• To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested by the customer.

• To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order or request.

If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, Simply click "unsubscribe" at the bottom of your email to discontinue receiving emails from Dai Ware Naturals, LLC regarding sales, promotions, or special events. This does not, however, affect emails sent by Dai Ware Naturals, LLC for the purposes of verifying information regarding a prospective, or actual, order..

• To administer a contest, promotion, survey or other site feature

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you submit a request or place an order.

These security measures include: PCI Scanning to actively protect our servers from hackers and other vulnerabilities.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and going to the 'Edit Profile' page.

Childrens Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

CAN-SPAM Compliance

We have taken the necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003 by never sending out misleading information.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at www.daiwarenaturals.com.

Your Consent

By using our site, you consent to our privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. Policy changes will apply only to information collected after the date of the change.

This policy was last modified on 05/04/2010

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.daiwarenaturals.com
PO Box 840851
Pembroke Pines, FL 33084
United States
daiwarenaturals@bellsouth.net
888-831-6295

Privacy Policy Customer Promise

We promise you, our customer, that we have made a dedicated effort to bring our privacy policy in line with the the following important privacy laws and initiatives:
Federal Trade Commision Fair
California Online Privacy Protection Act
Childrens Online Privacy Protection Act
Privacy Alliance
Controlling the Assault of Non-Solicited Pornography and Marketing Act


If at anytime you have a cause that needs to be disputed please fill out the Trust Guard Dispute Resolution form.

Respectfully,

Dai Ware Naturals, LLC
www.daiwarenaturals.com
www.daiwarenaturals.com's privacy policy has been verified by Trust Guard